How can you use negative reviews to discover market needs?

How can you use negative reviews to discover market needs?

Let's be honest: receiving negative reviews can be a gut punch. After all, your brand is obsessed with creating products and experiences that your customers adore. And hearing negative feedback...
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How to use consumer insights to elevate your marketing strategy?

How to use consumer insights to elevate your marketing strategy?

Consumer insights are the fuel that keeps brands running. A marketing strategy that actual customers do not guide rarely bears fruit. The first step is to listen in on brand-related...
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How to ensure the authenticity and reliability of survey data

How to ensure the authenticity and reliability of survey data

The concepts of authenticity and reliability of survey data are used to assess research quality. The degree to which the research results can be replicated when repeated under the same...
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7 best market research companies in South Africa

7 best market research companies in South Africa

If you're looking into market research options for your company in South Africa, one important question to ask is, “what are the best market research companies in South Africa?" At...
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How to transfer raw survey data into a visualized format for better interpretation?

How to transfer raw survey data into a visualized format for better interpretation?

Survey data analysis, like any scientific discipline, follows a strict step-by-step procedure. Each stage necessitates a unique set of skills and knowledge. To gain meaningful insights, however, it is necessary...
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Customer Service Week 2022 – Celebrate service!

Customer Service Week 2022 – Celebrate service!

Customer Service Week is an international ceremony commemorating the value of customer service and the people who serve and support customers daily. Every year during the first full week of...
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Is Consumer Insights Research the Same as Market Research?

Is Consumer Insights Research the Same as Market Research?

Market research and consumer insights research are nearly interchangeable concepts. While this may be partially accurate, there is a distinction between the term definitions and actual practice. In recent times,...
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Finding the right Market Research Agency

Finding the right Market Research Agency

Market research is an industry-specific service. It is often the only concentration of those who do it really well. The right market research agency provides it as a primary service,...
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Cross Tabs vs Insights: Is there really a difference?

Cross Tabs vs Insights: Is there really a difference?

The more thoroughly you study your survey results, the more insights you will likely gain from them. As a result, the emphasis of this article is on an essential data...
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How market research helps Western Companies expand to Africa

How market research helps Western Companies expand to Africa

Due to the fledgling phase of its markets, Africa offers potentially significant returns to both domestic and international businesses with an aptitude for detecting possibilities and the ability to think...
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