How can you use negative reviews to discover market needs?

How can you use negative reviews to discover market needs?

Let's be honest: receiving negative reviews can be a gut punch. After all, your brand is obsessed with creating products and experiences that your customers adore. And hearing negative feedback...
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Is Consumer Insights Research the Same as Market Research?

Is Consumer Insights Research the Same as Market Research?

Market research and consumer insights research are nearly interchangeable concepts. While this may be partially accurate, there is a distinction between the term definitions and actual practice. In recent times,...
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